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Superviseur; e) des Opérations

Job in Kamloops, BC, V0K, Canada
Listing for: Intelcom | Dragonfly
Full Time position
Listed on 2026-11-01
Job specializations:
  • Warehouse
    Administrative Management
  • Transportation
Salary/Wage Range or Industry Benchmark: 48125 - 60156 CAD Yearly CAD 48125.00 60156.00 YEAR
Job Description & How to Apply Below
Position: Superviseur(e) des Opérations
Intelcom | Dragonfly  c’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, nous avons une vision claire :
Offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.
Ton rôle : au cœur de la chaîne  Échelle Salariale  $48,125.00 - $60,156.50
Core Duties  Safety and Compliance
Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
Enforce safe working methods and behaviors within the team.
Conduct safety audits and warehouse checks.
Supervise warehouse traffic, van audits and ensure safe vehicle movements.
Ensure warehouse cleanliness and organization.
Respond to emergencies as required.
Cleaning, general housekeeping
Operations and Logistics   Oversee shipping, receiving, dispatching, and inventory management.
and package dispatching process.
Conduct quality checkups on return pickups and return to the client process.
Create/confirm driver bookings with relevant BPs.
Generate the next day’s route plan and send optimization emails to the Optimization team.
Conduct IDCs/Drivers check in/ out, loading
Unload trailers and verify freight against manifests.
Assist with sorting, scanning, and processing packages (including defective items and returns).
Reporting and Administration   Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.
Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison
Complete daily timesheets and submit to the Station Manager.
Perform data entry as needed.
Team leadership and Customer service   Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs
Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).
Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.
Address delivery complaints, damages, or lost packages promptly.
Ensure high service standards and customer satisfaction.
Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.
Other duties as assigned
Work Environment  Fast-paced warehouse setting with shift-based schedules.
Pourquoi rejoindre Intelcom | Dragonfly   Opportunités d’évolution à court et moyen terme
Assurances collectives
Programme de REER collectif
Programme d’aide aux employé
· e·s…
Ce poste est ouvert pour répondre à un besoin organizationnel réel au sein de l'organisation.
Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.
Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.
Le processus est simple  Si ton profil retient notre attention, un
· e membre de l’équipe recrutement te contact era pour un premier échange. Ensuite, tu rencontreras directement le ou la responsable du site.
À très bientôt !
Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers
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