Director of Provider IVR & Conversational Automation
Listed on 2026-10-20
-
IT/Tech
AI Business & Operations -
Management
AI Business & Operations
Humana Inc. seeks a Director of Provider IVR and Conversational Automation to lead the strategy, optimization, and modernization of provider self-service and contact-center capabilities. You will enhance provider experiences, improve efficiency, and advance automation technologies under the Product Management umbrella.
The role reports to the AVP, Product Management, with global impact and opportunities to influence enterprise technology decisions. This remote role may require travel.
This opening is for the Director of Provider IVR & Conversational Automation role at Humana Inc.
Step into the Director of Provider IVR & Conversational Automation role at Humana Inc in Honolulu, HI, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).