Assistant Program Director, Crisis Response - Kankakee

Assistant Program Director

The Assistant Program Director (APD) will supervise a number of 24/7 Crisis Response Teams (including Mobile Crisis Response teams and a Crisis Stabilization Urgent Care Unit) that will provide community-based interventions to individuals experiencing a behavioral health crisis wherever they are; at home, work, in the community, or in a crisis center. This new program will be located Kankakee. The APD will help to establish the necessary collaborations and protocols necessary to make this program successful.

The APD reports to the Program Director and is a part of the management structure. The APD is responsible for the overall and day-to-day operation, administration, and evaluation of the Crisis Response program as well as the general welfare of the members and staff. The APD oversees all aspects of the Program in absence of the Program Director.

• Ensures the delivery of all program and casework services align with agency objectives and promulgate agency traditions, practices and organizational goals.
• Provides direct service to members and their families, functioning as the senior clinician or "player coach" of your team. This includes participation on the team in a manner consistent with team expectations and in a fashion which models the functioning expected of all team members.
• Ensures the team functions optimally, in conjunction with other parts of the program, while meeting the community support and rehabilitation needs of our members, as well as commercial insurance standards. This is to be accomplished in a fashion which is consistent with the agency's mission statement, goals and objectives, formal and informal policies and procedures, as well as with the expectations and regulations of the various funding sources and with the highest professional standards.
  
  This may include but is not limited to the standards and documentation requirements as established by: CARF, Medicare, Medicaid, DMH, CILA, DOL, Social Security (PASS), DRS and/or DCFS.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Monitors all required paperwork and maintains the quality and validity of individual case records according to CARF, Medicare, Medicaid standards and agency traditions. Assure that all assigned paperwork is completed accurately and in a timely fashion.
• Oversees income streams and programmatic expenditures for this program in accordance with the agency's accounting procedures and within the program's approved budget as assigned by the Program Director.
• Assures that all Thresholds procedures regarding the handling of member's funds are followed and that both the members and the Thresholds administration are assured that all safeguards, reports and accounting meets the highest standards.
• Meets regularly with key staff of other Thresholds programs for the purpose of administration, coordination and development of agency programs. This shall include providing the Program Director with accurate and timely information on topics and issues related to the operation of the program and well-being of its members. As assigned, appropriately transmit such information to the staff of the program.
• Assists with special tasks as assigned, including but not limited to: writing proposals, publications, annual reports, representing the agency at meetings, conferences, conducting research, consulting with and training outside visitors and trainees, supervising students, orienting and training new staff.
• Oversees and manages the physical location(s) utilized as program space. Assumes responsibility for all aspects of staff and member safety relative to the operation of the program(s).
• Participates in and attends special activities related to the program as assigned.
• Participates in the implementation of Thresholds emergency plans related to extreme weather or other emergency condition.
• Performs and participates in crisis intervention when necessary.
• Assures that all Thresholds records are organized in a systematic and organized fashion. Follows all appropriate safeguards with regard to the confidential files maintained at the Program. Follows all policies and procedures pertaining to all records including but not limited to restricting access to all records per agency policy.
• Provides accurate and timely information to supervisor on all topics and issues related to the operation of the agency and the well-being of its members. As appropriate, transmits such information to subordinates.
• Provides crisis interventions while in the community.
• Represents Thresholds when meeting with community partners and members of the community.
• Other duties as assigned.
• Be on call as needed for 24/7 programs, work a flexible schedule,…