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PT Customer Service Representative

Job in Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listing for: National Fitness Partners
Part Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 11 USD Hourly USD 11.00 HOUR
Job Description & How to Apply Below

Customer Service Representative

Kannapolis, NC

Part Time:
Starting at $11 per hour.

Must have open availability.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

Responsibilities
  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point of sale system
  • Promote our unique fitness instruction classes (PE@PF) to our active members and new members
  • Provide a clean, sanitized and safe club environment
Benefits
  • Growth opportunities over 90% of our management team started as an entry level team member
  • Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date
  • Shift-differential pay for select shifts
  • PTO for all employees
  • Employee Assistance Program
  • Free employee Black Card Membership including one free Black Card Membership for a direct family member
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