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Quality Assurance Supervisor

Job in Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listing for: WISEcode
Full Time position
Listed on 2026-10-19
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist - Analyst/Manager, Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

This role is for a position at WISEcode labs, WISEcode's sister company and an independent third party testing lab.

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WISEcode Labs, formerly Beacon point Labs, was built out of necessity.

The laboratory was created to support its sister company WISEcode and its Food Genome Project™, an ambitious effort to build a comprehensive food and ingredient intelligence platform. In pursuing that goal, it became clear that the required testing capabilities simply did not exist. No laboratory could reliably deliver the breadth, depth, speed,and transparency needed to analyze thousands of ingredients across hundreds of analytes with confidence.

Rather than compromise, the lab was built to solve that problem properly.

WISEcode Labs is an independent third-party testing laboratory serving food, beverage, dietary supplement, ingredient, and adjacent consumer-health companies. The lab combines advanced analytical instrumentation, rigorous method development, microbiology and chemistry expertise, and a high-touch service model designed for customers with complex and recurring testing needs.

WISEcode Labs is differentiated by its unwavering focus on food safety and nutrition testing and becoming a primary testing partner to key customers, owing to its rapid response time and direct access to scientific leaders, customized solutions, and defensible data.

Effective August 25th2026, the company unified its brand with its sister company under a single name: WISEcode Labs. The next phase is to scale this platform without losing the quality, speed, independence, confidentiality, and accountability on which the business was built to be the preferred testing & scientific partner for the food industry andWISEcode’s mission towards food transparency.

Position Summary

The Quality Assurance supervisor leads the laboratory quality management system and is accountable for maintaining ISO/IEC 17025 accreditation and expanding its scope as required by key customers. The role ensures that methods, equipment, personnel, records, and reported results meet the standard, accreditation body requirements, and customer requirements. The QA Supervisor safeguards the impartiality of the laboratory, holds the authority to stop work or reports that do not meet quality requirements.

The role coordinates resolution with technical and operational leaders, verifies corrective actions, and authorizes resumption of work or report release in accordance with approved procedures. The QA supervisor builds a quality system that supports reliable turnaround times and the launch of new testing services. The role also issues nutrition labels and oversees the laboratory’s environmental health and safety (EH&S) program.

Key Responsibilities Management system and accreditation - ISO/IEC 17025:2017.
  • Own the quality management system and quality manual. Maintain the annual quality calendar, a schedule of recurring QMS activities such as internal audits, management reviews, proficiency testing, calibrations, and accreditation body visits. Maintain a tracker for CAPAs, audit findings, and other quality actions that records the owner, due date, and evidence of completion for each item.
  • Serve as the primary contact with the accreditation body. Prepare for surveillance and reassessment visits, coordinate scope extensions, respond to findings with root cause and evidence, and track them through closure on time.
  • Control the use of the accreditation symbol and claims of accreditation on reports, quotations, the website, and marketing materials, so that accredited and non-accredited results are clearly distinguished.
  • Maintain document control for the quality manual, SOPs, forms, and controlled external documents (such as published standards and reference methods), and…
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