Administrative Team Lead

The Lead Imaging Clerk is a working lead responsible for coordinating the daily activities of a team of Imaging Clerks while performing document imaging, indexing, scanning, and quality review. This role provides day-to-day direction, monitors workflow, assigns work, and serves as the primary resource for team questions to ensure documents are processed accurately and on time.

• Coordinate and prioritize the daily workflow of a team of Imaging Clerks.
• Moving physical files and boxes (30 lbs.) between department locations.
• Assign work, monitor productivity, and help balance team workloads.
• Train and provide day-to-day guidance to team members; elevate issues to management as needed.
• Scan, index, and quality review documents for placement into the electronic document management system.
• Ensure documents are accurately classified and maintained in both electronic and paper filing systems.
• Maintain document accuracy while meeting productivity and service expectations.
• Identify opportunities to improve workflow and document processing efficiency.

• High School Diploma or equivalent.
• 1-2 years of experience leading or coordinating the daily work of a small team.
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Knowledge of records retention practices and document control procedures.
• Experience in document imaging, records management, or administrative support.
• Experience with document scanning, indexing, and electronic document management systems (EDMS).