Circulation Clerk

Circulation Clerk

JOB CLASSIFICATION

Pay grade level: N/A
Compensation: $17.21/hourly
Employee category:
Staff
Department:
Library & Learning Services

Reports to:

Library Coordinator I
FLSA status:
Non-Exempt
Job Code: AA064PT
NCIR

Location:

Primarily Main Campus, but any other college location as assigned by the appropriate administrator

• The part-time Circulation Clerk provides exceptional hospitality and service excellence by creating a friendly experience for patrons and employees, circulating and sorting library materials, reshelving materials, and assisting the library as assigned. The Circulation Clerk staffs the library circulation desk and is responsible for answering the telephone, providing navigational assistance, and support for basic technology needs. The Circulation Clerk must be reliable and dependable, as this position provides coverage for the Learning Commons during the afternoon and evening hours of operation.
• Welcomes students and visitors and creates a friendly, helpful library environment. Uses the library’s Integrated Library System (ILS) to check library materials in and out, manage patron accounts, and complete their circulation tasks.
• Processes new and returned physical library materials by labeling, sorting, organizing, and preparing for shelving and use.
• Assists with consortium lending by preparing, receiving, and tracking materials and coordinating items for delivery and return through the library courier service.
• Answers and directs phone calls to appropriate personnel and schedules Learning Commons room reservations.
• Maintains Course Reserves and helps keep library materials organized and easy to find.
• Assists students with general computer issues, such as logging into Self Service and printing documents.
• Collaborates with Library & Learning Services colleagues to provide coordinated, timely, and consistent support to students and the college community.
• Perform other duties as assigned.

• Welcomes students and visitors and creates a friendly, helpful library environment. Uses the library’s Integrated Library System (ILS) to check library materials in and out, manage patron accounts, and complete their circulation tasks.
• Processes new and returned physical library materials by labeling, sorting, organizing, and preparing for shelving and use.
• Assists with consortium lending by preparing, receiving, and tracking materials and coordinating items for delivery and return through the library courier service.
• Answers and directs phone calls to appropriate personnel and schedules Learning Commons room reservations.
• Maintains Course Reserves and helps keep library materials organized and easy to find.
• Assists students with general computer issues, such as logging into Self Service and printing documents.
• Collaborates with Library & Learning Services colleagues to provide coordinated, timely, and consistent support to students and the college community.
• Perform other duties as assigned.

• Must possess exceptional written and verbal communication skills and demonstrated ability to provide troubleshooting and problem resolution for internal and external parties.
• Must demonstrate a commitment to and ability to work with students and faculty.
• Excellent organizational skills and attention to detail.
• Ability to manage several projects with multiple deadlines simultaneously.
• Ability to learn the Library ILS system and operate the program.

• High school diploma or equivalent
• One year of demonstrated experience working in a library, bookstore, or retail setting.
• Proficient with Microsoft 365 Office Suite, particularly Word, Excel, and Outlook.

• Associate's degree or higher
• More than one year of library…