Hospital Call Center Supervisor — Lead Service
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Call Center / Support
The University of Kansas Health System in Kansas City is seeking a Call Center Shift Supervisor to lead daily operations in a high-energy environment. You will supervise call center staff, monitor performance metrics, and coach team members to ensure accurate information and timely responses.
Responsibilities include staffing, reporting, training, and adherence to protocols, with meetings and cross-functional collaboration to sustain service levels in a fast-paced setting.
We are looking to fill the Hospital Call Center Supervisor — Lead with Service position at The University of Kansas Health System in Kansas City, KS, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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The position is based in Kansas City, KS, United States.
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