Medical Office Assistant

Overview

We are seeking a
Medical Office Assistant
, also referred to as a Medical Administrative Assistant, Medical Receptionist or Healthcare Administrative Assistant. The Medical Office Assistant (MOA) of the Outpatient Rehabilitation Department is responsible for outpatient throughput. A Medical Office Assistant supports our daily administrative operations by helping patients, providers, and staff stay organized and informed. The Medical Office Assistant will handle front-desk responsibilities, manage patient records, and ensure smooth communication throughout the office.

Shifts Available: Days

Employment Type: Full Time

Hours: 7:30am to 6:00pm Monday - Thursday; 7:30a - 3:00p Friday

Location: Providence Medical Center–Kansas City, KS

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Essential Duties and Responsibilities (includes, but not limited to):

• Supports Outpatient Rehab Department which includes Physical, Occupational and Speech Therapy services
• Responsible for intake of patient demographics, registration, insurance eligibility and authorization, scheduling, financial counselling, and medical record management
• Maintain equipment temperature logs and cleaning schedules, as well as the basic management of a safe environment of care
• Schedule, confirm, and manage appointments while coordinating provider calendars to ensure efficient patient flow
• Answer phone calls, return messages, greet and assist patients with questions about appointments, referrals, medication requests, complete check-in and check-out processes, verify insurance coverage, and collect required paperwork or copays and general office information
• Maintain accurate medical records by updating patient information, scanning documents, preparing charts, and ensuring compliance with privacy regulations
• Communicate with the population served utilizing age specific techniques from pediatrics, adolescents, young adults, middle adults to geriatrics
• The MOA must maintain proficiency in medical terminology and physical medicine CPT codes

Education and Training

Before we go any further, we do have some deal-breakers. You must have:

• High School Diploma or GED required upon hire
• Basic Life Support (BLS) required upon hire and maintain current
• Knowledge of medical terminology
• Customer Service experience

Additional Qualifications That Are Plus:

• Previous hospital experience in a physical medicine office

Full benefits at Prime Healthcare:

#LI-MP1

Full Time

Days

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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