Front Office Manager

Located in the dynamic heart of the U.S., our hotel blends laid‑back luxury with endless entertainment. With an outdoor resort‑style pool, family‑friendly activities, versatile meeting and event spaces, retail locations, and Margaritaville‑inspired restaurants and bars, you will create unforgettable experiences for our guests. Kansas City, celebrated by Travel + Leisure, the Wall Street Journal, and the New York Times, offers a rich array of outdoor activities, cultural attractions, sports venues, and major events.

Join our high‑energy team and help guests enjoy everything this growing city has to offer while embracing the Margaritaville state of mind.

Apply now to be part of the Margaritaville Hotel Kansas City family and elevate your career to new heights!

Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top‑notch customer service and efficient daily operations. As a Front Office Manager, you will oversee a team of front desk agents and work closely with other departments to create a seamless guest experience.

You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, and recognition programs to maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast‑paced environment, we invite you to apply for this exciting opportunity!

• 2+ years of experience in hotel front desk management/supervisory operations or related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Read, write and speak English fluently
• Proficient in hotel management software and Microsoft Office
• Detail‑oriented and able to multi‑task effectively
• Customer service oriented and committed to providing exceptional guest experiences
• Computer experience required; proficient in Opera PMS, Micros & Microsoft Office
• Prior cash handling experience necessary
• Ability to work flexible hours, including weekends and holidays as needed

• Multiple tiers of medical coverage
• Dental & vision coverage
• 24/7 Teledoc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off (vacation, sick, bereavement, and holidays)
• 401(k) match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Hospitality

Davidson Hospitality Group is an award‑winning, full‑service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owner’s mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.

EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.