Security Operations Technician

Security Operations Technician role at Epic Hosting. You will be part of a SOC team that secures Epic's SaaS infrastructure for healthcare organizations. You’ll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your critical thinking to determine long-term process improvements rather than quick temporary solutions. You’ll also stay abreast of emerging security threats to recommend and implement new information security related solutions.

Learn more about the team at

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

• Identify security events in the environment and coordinate investigation and response across multiple teams.
• Use critical thinking to determine long-term process improvements rather than quick temporary solutions.
• Stay abreast of emerging security threats to recommend and implement new information security related solutions.
• Follow policies and procedures and escalate when policies or procedures are not followed.
• Escalate potential security incidents and provide relevant information.
• Meet all security responsibilities defined in policies and procedures.

• Familiarity with processes and tools such as enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention.
• Familiarity with log analysis, monitoring and system/network auditing or experience working in a security operations center.
• Security certifications are a plus, such as:
  • SANS/GIAC: GSEC
  • ISC2: SSCP
  • EC-Council: ECSA
  • CompTIA:
    Security+
• Knowledge of a scripting language such as Power Shell is helpful.
• Exposure and/or experience with access management, Active Directory, and physical security is a plus.
• Familiarity with SIEM, MFA, and ITIL tools will be useful.
• Relocation to the Madison, WI area (reimbursed).
• Eligibility to work in the U.S. without visa sponsorship.
• Available to work 1st, 2nd, or 3rd shift.
• COVID-19 vaccination.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Computer Networking, Computer and Network Security, and Information Technology & Services

As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients. Diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at