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Onsite IT Service Desk Analyst — Customer-Focused Tech Support

Job in Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: University of Kansas Medical Center
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below

University of Kansas Medical Center is seeking an IT Service Desk Analyst to serve as the primary contact for technical support in a 100% on-site environment. You will handle inquiries via phone, email, chat, and in-person, document issues, and route them for timely resolution.

The role requires strong communication, problem solving, and customer service skills, with experience in IT support and familiarity with BYOD and device lifecycle management. Walk-in desk shifts are part of the schedule.

As a Onsite IT Service Desk Analyst — Customer-Focused Tech Support, you will play an important part at University of Kansas Medical Center in Kansas City, KS, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Onsite IT Service Desk Analyst — Customer-Focused Tech Support role in the description above.

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