IT Administrator II
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
TEKsystems' client is seeking an IT Administrator II to provide hands-on desktop support and technical assistance across the Kansas City headquarters and multiple manufacturing and office locations within an assigned territory. This individual will serve as a key technical resource for end users, support IT initiatives and projects, and build strong relationships with local site leadership and employees.
The ideal candidate will have a strong foundation in desktop support, excellent customer service skills, and the professionalism necessary to support all levels of the organization, including executive leadership when needed.
Key Responsibilities- Provide desktop and deskside support for end users
- Troubleshoot hardware, software, printer, and connectivity issues
- Support both Windows and MacOS environments
- Manage and resolve tickets through the support queue
- Assist with onboarding and technology deployment for new hires
- Support board meetings, annual meetings, and executive technology needs
- Participate in IT projects and infrastructure initiatives
- Travel to assigned locations to provide onsite support and technology assessments
- Build strong relationships with site contacts and local leadership
- Identify and resolve technology issues proactively across supported locations
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- Active directory,apple ios,apple os,Desktop,Troubleshooting,Customer service,Hardware,Help desk,Help desk support,ms sql,ms access,Windows,Windows 10,Office 365,Support,Windows server,O365,Mac,android
Required Qualifications
- Bachelor's Degree in Computer Science/IT/related field - OPTIONAL WITH ENOUGH EXPERIENCE
- 3-5+ years of desktop or deskside support experience
- Experience supporting Windows environments
- Strong troubleshooting and customer service skills
- Ability to manage multiple priorities independently
- Excellent written and verbal communication skills
- Experience supporting MacOS environments
- Executive or "white glove" support experience
- Experience supporting users in both office and manufacturing environments
- Experience supporting multiple locations or remote sites
- Exposure to project-based IT work
- Strong technical troubleshooting abilities
- High professionalism and executive presence
- Excellent customer service and communication skills
- A willingness to travel regularly
- The ability to work independently and manage their own territory
- Strong relationship-building skills
- Flexibility and adaptability in a fast-paced environment
Intermediate Level
Job Type & LocationThis is a Permanent position based out of Kansas City, KS.
Pay And BenefitsThe pay range for this position is $68000.00 - $72000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Final date to receive applicationsThis position is anticipated to close on Oct 23, 2026.
Workplace TypeThis is a fully onsite position in Kansas City,KS.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems And TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North…
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