Onsite IT Service Desk Analyst
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
The University of Kansas Medical Center IT Services is seeking an IT Service Desk Analyst to be the primary contact for technical support and to assist customers in restoring access to technology services. The role involves handling inquiries via phone, email, chat, and in person, documenting issues, and escalating when needed.
The analyst will report to the Customer Experience Manager and contribute to knowledge base efforts while delivering excellent customer service and technical assistance.
This role is for the Onsite IT Service Desk Analyst role at University of Kansas Medical Center.
As a Onsite IT Service Desk Analyst, you will play an important part at University of Kansas Medical Center in Kansas City, KS, United States.
We invite applications for the Onsite IT Service Desk Analyst position located in Kansas City, KS, United States.
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