Operations Manager – Manufacturing & Packaging

Operations Manager – Manufacturing & Packaging

Join to apply for the Operations Manager – Manufacturing & Packaging role at W3

Global.

The Operations Manager provides overall leadership and direction for both the Compounding (Production) and Packaging departments to ensure efficient, compliant, and cost‑effective operations. This position oversees staff, production planning, and equipment performance to achieve company objectives for safety, quality, delivery, and productivity in a cGMP‑regulated environment. The role drives cross‑departmental coordination, continuous improvement, and employee development to support site‑wide operational excellence.

• Lead both Production and Packaging teams by communicating expectations, setting measurable goals, and ensuring alignment with company standards and strategic objectives.
• Coach, train, and mentor employees; develop cross‑functional skills and succession readiness.
• Conduct regular performance reviews, provide feedback, and recommend merit increases and recognition awards as appropriate.
• Foster a culture of accountability, collaboration, and continuous improvement across shifts and departments.

• Oversee daily production and packaging schedules; allocate labor and resources to meet output and service goals.
• Coordinate with the Plant Manager and other functional leaders to ensure smooth product flow from compounding through final packaging.
• Monitor key process parameters and workflow efficiencies, implementing improvements and corrective actions where needed.
• Maintain visibility on throughput, yield, and downtime; track and communicate performance metrics to senior leadership.

• Ensure adherence to cGMP, SOPs, and company quality standards across all production and packaging operations.
• Lead departmental quality initiatives, reinforcing right‑first‑time and continuous improvement principles.
• Maintain accurate and complete production documentation and ensure readiness for internal and external audits.
• Accept total responsibility for product quality across both production and packaging operations.

• Oversee operation, cleaning, and changeovers of equipment; coordinate maintenance activities and repairs.
• Assist in the evaluation and implementation of new technologies and process improvements.
• Promote and enforce a safe, clean, and organized work environment consistent with EHS standards and 5S principles.

• Compile, analyze, and present production and packaging performance data.
• Identify trends, opportunities, and bottlenecks to support data‑driven decision‑making and cost optimization.

• Bachelor's degree in a technical or business discipline (Engineering, Manufacturing, or Operations Management Preferred), or equivalent relevant experience.
• Minimum 5‑7 years of experience in manufacturing and/or packaging leadership within a regulated industry.
• Strong working knowledge of cGMPs, production planning, and process control.
• Mechanical aptitude and familiarity with automated production and packaging equipment.
• Proficiency with Microsoft Office, especially Excel; experience with ERP/MRP systems preferred.
• Demonstrated leadership, communication, and problem‑solving abilities.
• Ability to stand for extended periods and lift up to 50 lbs as needed.

• Leadership through influence and accountability
• Continuous improvement mindset (Lean / Six Sigma experience preferred)
• Cross‑departmental collaboration and communication
• Decision‑making under pressure and sound judgment
• Commitment to safety, quality, and regulatory compliance

Mid‑Senior level

Full‑time

Manufacturing

Staffing and Recruiting