GI Endoscopy Room Attendant

Position: GI Endoscopy Waiting Room Attendant

Position Title:

GI Endoscopy Waiting Room Attendant – Days (Full Time)

Bell Hospital – Position Summary

The Perioperative Waiting Room Attendant, under the direction of the BH Endoscopy Nurse Manager, provides customer service to all patients and visitors; facilitates communication between patient/visitors and the healthcare team.

Hours:

6:30 AM – 3:00 PM, Monday–Friday

Responsibilities and Essential Job Functions

• Assists the University of Kansas Health System Information Desk to develop and enhance customer service for all patients and visitors.
• Collaborates with department liaisons to improve communication with patients/visitors; may include transport, facility navigation and/or facilitating important/confidential information to patients/visitors. Additionally, will assist the liaisons with locating and placing families in conference rooms for surgeon discussions.
• Delivers customer focused communication to provide patients and visitors with quality information.
• Performs active surveillance of area for potential safety/security issues and/or abnormal activities and communicates to appropriate personnel.
• Receives and relays all forms of communication accurately, promptly and courteously to the appropriate personnel/department.
• Must be able to perform the professional, clinical and/or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required

Education and Experience

• High School Graduate or GED.
• Experience working in Windows and Microsoft Office.

Preferred

Education and Experience

• Associates Degree in Business or a related field of study from an accredited college or university.
• 3 or more years of face-to-face customer service experience.

Required Licensure and Certification

• Basic Life Support Heartsaver (BLS HS) (Non-Clinical) – American Heart Association (AHA)

Preferred Licensure and Certification

• Nonviolent Crisis Intervention – Crisis Prevention Institute (CPI)

Knowledge Requirements

• Excellent verbal and written communication skills.

Time Type:
Full time. Job Requisition : R‑49442

Important information for you to know as you apply

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form.
• Employment with the health system is contingent upon, among other things, agreeing to the health‑system‑dispute‑resolution‑ and signing the agreement to the DRP.

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