Community Outreach Worker

Big Lakes County invites applications for the position of FCSS Community Outreach Worker. We are seeking a dedicated, organized individual to support residents of Big Lakes County and the Town of High Prairie through community programs and services.

• Assist residents with government forms and applications.
• Provide resource and referral information.
• Connect individuals with appropriate agencies and community supports.
• Promote FCSS programs and events.
• Advocate on behalf of residents in their interactions with various government departments.
• Coordinate FCSS services and programs across the service area.
• Promote positive public relations for Big Lakes County’s Family and Community Support Services.
• Organize and facilitate meetings, community events, focus groups, and conferences, including:
  • Volunteer Appreciation Nights
  • Seniors Week
  • Family Day
  • Community Volunteer Income Tax Program
  • County Barbecue
  • Christmas Angels Hamper Program
  • Red Silhouette Program
• Implement, monitor, and evaluate existing and new FCSS initiatives.
• Ensure all programs meet provincial FCSS preventative social service criteria.
• Provide residents with information on local, municipal, provincial, and federal resources.
• Offer referrals and assistance in accessing appropriate services and supports.
• Network and collaborate with other agencies to connect residents to services.
• Maintain strict confidentiality and privacy in all client interactions.
• Complete Registration & Inquiry (R&I) and Emergency Social Services (ESS) training.
• Assist in evacuation centers during emergencies as required.
• Maintain accurate records and submit monthly reports.
• Perform other related duties as assigned.

• Grade 12 diploma (required).
• Post‑secondary training or certification in a related field is considered an asset.
• FOIPP training is an asset.
• Valid Class 5 driver’s license.
• Current Criminal Record Check (including Vulnerable Sector).
• Current 5‑year Driver’s Abstract.

• Proficiency in Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Strong troubleshooting and problem‑solving skills.
• Ability to maintain confidentiality.
• Self‑motivated and able to work independently with minimal supervision.

Big Lakes County offers a competitive salary, along with an excellent benefits and pension package.

Monday to Friday, 8:15 a.m. – 4:00 p.m.

Please submit your cover letter and resume, including references, to:

Eunice McCauley, Human Resources
Box 239, High Prairie, AB T0G 1E0
Phone:
Email: huma

Final date to receive applications:
Open until a suitable candidate is found. Only candidates selected for an interview will be contacted.