Receptionist-Part Time

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary:

The Receptionist & Office Coordinator serves as the first point of contact for clients, business partners, and employees visiting the RT Specialty Kansas City office. This role is responsible for creating a welcoming and professional office experience while supporting day-to-day office operations, administrative activities, meeting coordination, and employee engagement initiatives. In addition to managing front desk responsibilities, this position plays an important role in supporting a collaborative and high-performing office environment.

The ideal candidate is highly organized, customer-focused, and proactive, with strong communication skills and a desire to build a long-term career within a growing organization. This is an excellent opportunity to join a leading wholesale insurance brokerage, gain exposure to a dynamic professional services environment, and develop skills that can lead to future opportunities in operations, brokerage support, administration, recruiting, marketing, and other business functions across RT Specialty.

Location:

This is a part-time in-office position that will be 30 hours per week and will report to our Kansas City, MO office (1100 Walnut St. Suite 3200 Kansas City, MO 64106).

• Serve as the first point of contact for visitors, clients, business partners, and employees, creating a welcoming and professional office experience.
• Manage incoming calls and direct inquiries to the appropriate individuals or departments.
• Provide information regarding office locations, directions, contact information, and general company inquiries.
• Coordinate visitor registration and guest access through the visitor management system.
• Schedule, coordinate, and maintain conference room calendars, meeting space reservations, and office events.
• Receive, sort, and distribute incoming mail, packages, and deliveries while coordinating overnight and courier services, including Fed Ex and UPS.
• Maintain office supply inventory and coordinate ordering to support daily business operations.
• Assist with administrative projects, document preparation, data entry, filing, scanning, copying, and other office support functions.
• Partner with office leadership and team members to help maintain a professional, organized, and efficient workplace environment.
• Support employee engagement activities, meetings, and office initiatives as needed.
• Provide exceptional customer service while building positive relationships with internal and external stakeholders.
• Contribute to special projects and additional administrative responsibilities as assigned.

• Bachelor’s degree in Business Administration, Communications, Hospitality, Marketing, or a related field.
• Minimum of 6 months of experience in reception, customer service, hospitality, office administration, administrative support, or a related role.
• Strong interpersonal, verbal, and written communication skills.
• Exceptional organizational skills with strong attention to detail.
• Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment.
• Ability to work independently while collaborating effectively with teammates and business partners.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Professional demeanor…