Project Manager, Client Relationship Manager, Business Development

Project Manager

Position Summary:

• Work Schedule:
Monday-Friday 1st shift hours

• 100% on-site

Catalent's Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture. The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects.

Catalent Pharma Solutions in Kansas City, MO is hiring a Project Manager
. The Project Manger will lead Project teams in the management and successful delivery of assigned Projects/client relationships and will provide out of office cover as required. They will be the Catalent Advocate and the Client Advocate and will be responsible for developing solution-based approaches to project issues and customer relationship management. They will be responsible for communicating via teleconference as well as e-mail and other forms of client communication and will promote continuous improvement in all aspects of the job.

This position will focus on professionalism and Customer Service Excellence when working with all internal and external clients and display a high degree of independent judgment and analyses to complete the responsibilities of this position.

The Role

• Attend and produce minutes and actions for client meetings/teleconferences/client visits and audits to support own assigned projects or PM team and understand full scope requirements to generate all required project documentation.
• Manage inventory reporting and monitor and track client inventory in line with project requirements.
• Set up clients on Fusion suite as required. Provide ongoing support for client use and password management.
• Utilize and drive project timelines for day-to-day project activities.
• Assist with departmental training and completion of training documentation.
• Will mentor junior project managers and project coordinators.
• Will review contracts, investigate, and propose solutions for disputed invoices, and effectively manage invoice queries to ensure timely resolution and payment.
• Will become proficient with JDE and will perform all project setup entries and tracking as needed for all projects assigned as support or lead. Will also be responsible for marking financial milestones.
• Assist in the preparation and regular review of Standing Operating Procedures relating to own areas of responsibility.
• Any other duties as assigned.

The Candidate

• Bachelor's degree (or equivalent) in a related field or good educational standard with relevant practical experience.
• 1 to 4 years' experience in a customer service or appropriate business-related area preferred.
• Professional project management qualification is preferred.

Why you should join Catalent:

• Defined career path and annual performance review and feedback process
• Diverse, inclusive culture
• Positive working environment focusing on continually improving processes to remain innovative
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
• 152 hours of PTO + 8 paid holidays
• Several Employee Resource Groups focusing on D&I
• Dynamic, fast-paced work environment
• Community engagement and green initiatives
• Generous 401K match
• Medical, dental and vision benefits effective day one of employment
• Tuition Reimbursement - Let us help you finish your degree or start a new degree!
• Well Hub- program to promote overall physical wellness
• Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new…