Bilingual Customer Service Representative

Job Overview

Lend Nation is looking for an energetic, bilingual, positive Full Time Customer Service Representative to join our team! This entry‑level position offers great potential for the right candidate. The role will be located at Store 3235, 5358 Independence Ave, Kansas City, MO 64124.

• Complete cash transactions for customers
• Initiate customer loans
• Contact customers about past‑due payments
• Work rotating shifts and some Saturdays;
  Sundays off

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment (preferred)
• Safe, secure, reliable transportation with a valid driver’s license and maintained auto insurance
• Ability to work with minimal supervision
• Reliable attendance (essential)
• Minimum 18 years of age
• Proof of eligibility to legally work in the United States

• Monthly bonus program
• Steady hours, paid time off, paid holidays
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Entry level

Full-time

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions for mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers under‑served by traditional banking institutions. The company also offers additional services to small businesses. QCHI operates through a network of approximately 230 branches throughout the United States and online under the brands Lend Nation and 310‑Loan in Canada.

QCHI / Lend Nation is an Equal Opportunity Employer.