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Guest Experience Specialist; Front Desk

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Holiday Inn KCI Airport/KCI Expo Center/Atwell Suites KCI
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Specialist (Front Desk)
A prominent hotel chain in Kansas City seeks a Front Desk Agent who will be the first point of contact for guests, ensuring a welcoming and professional experience. Responsibilities include checking in and out guests, handling calls, and maintaining accurate guest records. Candidates should have at least one year of customer service experience; hotel experience is preferred, and familiarity with Opera/PMS is a plus.

Join a team dedicated to creating a comfortable, home-like atmosphere for guests.
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