Music-Driven Customer Experience Advisor
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Guitar Center Inc. in Kansas City is seeking an entry-level Customer Service Advisor for our Contact Center. You’ll be the first point of contact, ensuring customers feel valued, supported, and completely satisfied as they explore instruments and gear.
You’ll use policy, gear knowledge, and friendly communication to resolve questions, with a focus on one-call resolution, upselling helpful products, and documenting interactions in Salesforce and OMS.
Our organisation is growing, and we are hiring a Music-Driven Customer Experience Advisor in Kansas City, MO, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Kansas City, MO, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 32.000 - 46.000.
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