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Client Support Specialist; Billing & Issue Resolution

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Vital Records Control (VRC)
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Client Support Specialist (Billing & Issue Resolution)

Vital Records Control is seeking a Client Support Administrator to join the Customer Care team in Kansas City. The role focuses on resolving complex customer issues, including billing inquiries and service opportunities, by understanding root causes and delivering solutions.

Responsibilities include managing high-priority cases, maintaining detailed records, and working closely with the Site Manager to enhance customer satisfaction and retention.

We invite applications for the Client Support Specialist (Billing & Issue Resolution) position located in Kansas City, MO, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Kansas City, MO, United States.

This opportunity is part of our work in Sales, IT & Technology.

The advertised compensation is 42.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

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