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Client Success & SaaS Support Specialist

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Fibersmith Software
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 68000 USD Yearly USD 42000.00 68000.00 YEAR
Job Description & How to Apply Below

Fibersmith Software is seeking a Client Support Specialist to assist telecommunications clients nationwide in using Vision, our SaaS platform. The role emphasizes clear communication, rapport building, and efficient problem solving.

You’ll become a product expert, quickly analyze questions, troubleshoot issues, and provide timely resolutions while documenting interactions and improving workflows. Strong teamwork and adaptability are expected.

The Client Success & SaaS Support Specialist role at Fibersmith Software is now open for applications in Columbia Township, MO, United States.

All applications are reviewed carefully by our team.

The position is based in Columbia Township, MO, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 42.000 - 68.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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