Associate Manager. Client Relations Specialist - Hybrid

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description Associate Manager Client Relations Specialist Locations:
Kansas City, MO (hybrid)
Why Join SS&C SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact  Establish & lead collaborative relationships between customers and the SS&C organization

Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings

Educate customers on implementing our products and services

Analyze, anticipate, and identify customer needs and recommend innovative solutions

Complete system change requests

Research and resolve any system issues reported by customers

Leverage extensive in-house training programs for industry knowledge and product expertise

Mentor & lead less experienced associates

Establish work priorities, plan projects, and ensure timelines are met Prepare status reports for customers

Coordinate face-to-face meetings with customers onsite and at their location

Ensure contractual obligations are achieved

Assist with budgeting, billing, and contract administration

Assist in onboarding new customers as they transition to SS&C's industry leading solutions

Required Experience Bachelor’s degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency.

Excellent written and verbal communication skills

Strong project management skills

Problem solving and numerical reasoning skills; ability to analyze data and take action

Career oriented, highly motivated, and self-starting individual

Ability to work in a fast paced, team environment

Efficient time management with strong organizational skills

Ability to quickly learn and adapt to new systems, processes, plans, and programs

Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations

Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Join SS&C, where innovation meets global opportunities.  to apply.  #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Summary

Location:

Kansas City, MOType:
Full time