Traffic Control Officer - Kansas , MO

Traffic Control Officer - Kansas City, MO

The role supports the airport by directing traffic at the main terminal to help reduce traffic congestion and direct pedestrians to certain areas.

$23.00/hr

• Location: Brasilia Ave., Kansas City, MO
• Compensation: $23/hr
• Shift: PT 9:00-5:30 Open Availability

• Willingness to work in all elements—heat, wind, snow, rain, etc.
• Reliable transportation is required as this is a more remote location.
• Working holidays is mandatory—primary focus is directing holiday traffic.

• Competitive wages—$23/hr.
• Internal growth opportunities.
• Pay Activ—On‑demand access to earned wages, up to 50% immediately.
• Paid training and free uniform.

• Health coaching & resources—one‑on‑one coaching available to all employees.
• Employee Assistance Program (EAP)—24/7 confidential counseling for employees and eligible household members.
• Smoking cessation program.
• Health insurance (three tiers), vision, dental.
• Generous paid time off.
• Short‑term & long‑term disability.
• 401(k) match.

• Greets and assists the traveling public with a professional and cordial demeanor.
• Direct vehicular and pedestrian traffic at the main terminal to ensure curbside is free of unattended vehicles.
• Act as liaison between the airport, traveling public, tenants, vendors, and ground transportation companies to ensure compliance with local rules and regulations.
• Assist the public with general inquiries, most importantly parking and ground transportation options.
• Work independently and with team members, reporting to a field supervisor.
• Resolve customer complaints in accordance with policies and procedures.
• Respond to incidents and critical situations calmly and with problem‑solving skills.
• Follow instructions and pre‑established guidelines to perform job functions.
• Maintain terminal, curbside, and parking areas presentable through monitoring, setting up or removing signs, sweeping, and trash removal.

• Ability to mitigate and lead others through challenges.
• Ability to work independently and multitask.
• Interpret policies, procedures, and standard business practices.
• Willingness to work early mornings, nights, weekends, and holidays.
• Establish and maintain effective relationships with employees, tenants, agencies, and the traveling public.
• Demonstrate a sense of urgency and timeliness.
• Open to feedback, differing opinions, and other viewpoints.
• Interpersonal skills necessary for courteous interaction while directing traffic.
• Handle challenging and emotionally charged situations.
• Speak, read, and comprehend English.
• Make independent decisions and stay firm on them.

• Willingness to work in all elements.
• Lift, push, and pull at least 50 pounds.
• Stand, walk, and run for extended periods.
• Bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non‑Exempt

LAZ Parking is an equal‑opportunity employer. In all employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E‑Verify.

Entry level

Full‑time

Management and Manufacturing