Commercial Loan Servicing Specialist; Document Prep

Commercial Loan Servicing Specialist (Document Prep)

Position Type: Full-time (Hybrid – 3 days in office after training) |
Location: 811 Main St, Kansas City, Missouri 64105 |
Compensation: Hourly $21.40 – $24.50 |
Benefits: Health, dental, vision insurance, 401(k), life insurance, paid vacation, paid personal time, career development, education assistance, voluntary supplemental benefits.

The main purpose of this position is to provide back‑office operations support for commercial, business banking, and a variety of specialty lending products.

• Complete a preliminary review of loan submissions to ensure regulatory and legal compliance.
• Prepare loan documents in accordance with Commerce Bank’s credit policy.
• Interpret complex loan documents to set loans up on the loan accounting system.
• Post loan transactions and provide account problem resolution.
• Process complex loan accounting transactions such as syndications and participations.
• Provide ongoing monitoring and reporting of collateral securing commercial loans.
• Complete a post‑closing review to ensure all documents comply with regulatory requirements and Commerce Bank policy.
• Collaborate with internal and external business partners to improve service levels.
• Create or update procedural manuals and job aids as needed.
• Provide research and resolution to customer concerns/issues.
• Perform other duties as assigned.

• Ability to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracy.
• Basic knowledge of commercial loan servicing databases and systems, including Shaw, ELAR, Credit Stream, Laser Pro, CAC, and Appian.
• Basic knowledge of federal banking regulations, especially those related to commercial lending.
• Motivated, organized self‑starter with strong attention to detail and ability to manage multiple priorities.
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills.
• Ability to adapt to and remain resilient in all situations with an optimistic outlook aligned with our culture and core values.
• Intermediate proficiency with Microsoft Word, Excel, Teams, and Outlook.

• Associate degree or equivalent combination of education and experience required;
  Bachelor’s degree preferred.
• 1+ years of financial services experience required.
• Commercial lending experience preferred.

Referrals increase your chances of interviewing at Commerce Bank by 2x.

Not Applicable

Full‑time

Finance and Sales

Banking and Financial Services