Teller - Trafficway Branch Kansas , MO

Join to apply for the Teller - Trafficway Branch Kansas City, MO role at FNBO

1 day ago Be among the first 25 applicants

Join to apply for the Teller - Trafficway Branch Kansas City, MO role at FNBO

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross sell or refer products/services as customer needs are identified.

• Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed-upon schedule of availability.
• Projects a professional image in dress, manner, communication and focus.
• Associate may be asked to travel to multiple financial centers within a region(s).
• Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction.
• Process all types of teller transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues.
• Process daily night drop and ATM deposits and balancing under dual control.
• Maintains security of teller cash according to authority levels per the Authorities and Guidelines.
• Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position.
• Handles cash accurately to maintain an acceptable cash difference record.
• Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank.
• Performs operational workflow for teller area, handles compliance, audit, operations and follows regulatory standards.
• Expected to attend and participate in ongoing training and Financial Center meetings.
• Other tasks as assigned.

• High School diploma or equivalent required
• Retail sales/service experience including cash handling, or prior teller experience preferred
• Professional written and verbal communication skills.
• Exhibit and maintain high degree of professionalism.
• Maintain high degree of confidentiality and integrity.
• Strong time management skills.
• Attention to detail.
• Demonstrates computer literacy.
• Proactive sales and service skills including outbound calls to customers.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may stand for long periods of time. Reaching above shoulder height, below the waist or lifting as required to work with coin and currency or store materials throughout the workday. This position may require lifting and carrying of coin and cash up to 50 pounds.

Requires ability to communicate verbally and in writing via telephone, email and in person. Also requires ability to operate computer and computer programs.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required. Country Club Bank has the right to revise this job description at any time.

This job description, like other Country Club Bank documents, is not to be construed as a contract of employment or an agreement for employment of any specific duration, since employment at Country Club Bank is at will, and subject to termination at any time with or without cause or notice.

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while…