Wealth Management IRA Associate

About This Job

The Wealth Management IRA Associate is the primary point of contact for Private Client Advisors within the Commerce Trust Company. The Commerce Trust Company is a division of Commerce Bank, ranked among the top 25 investment advisors in the U.S. with over $53 billion in client assets. The primary focus is servicing and processing time‑sensitive, high‑risk transactions for internal Private Client Advisors.

• Build and maintain relationships with Private Client Advisors and ensure timely, complete and accurate processing of IRA transactions.
• Deliver support and resolutions that meet advisor goals.
• Work closely with Private Client Administrators to facilitate all IRA distributions.
• Process normal, premature, death, internal transfer and custodian transfer distributions.
• Process state and federal withholding, ensuring compliance requirements are met.
• Identify accounts requiring minimum distributions and collaborate to mail RMD letters.
• Assist or backup the team during high volumes or absence.
• Perform other duties as assigned.

• Basic knowledge of the IRA field.
• Excellent customer service skills.
• Ability to resolve problems and drive process improvements.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent written, verbal and interpersonal communication skills.
• Intermediate proficiency with Microsoft Word, Excel, Teams and Outlook.

• Bachelor’s degree in Finance, Accounting or equivalent.
• 2+ years experience in finance or investment management preferred.
• Experience with IRAs and Trust industry terminology preferred.
• Certified IRA Services professional (CISP) preferred.