Commercial Banking Relationship Manager

Hawthorn Bank is a long-established community bank, serving individuals, families, and businesses with a full range of financial tools and guidance. For over 160 years, the bank has focused on helping local communities thrive through personal banking, consumer lending, and comprehensive commercial banking services. Hawthorn Bank provides cash management solutions, business credit cards, and lending for equipment, operating needs, and commercial and SBA loans to businesses of all sizes.

The bank also offers wealth management and financial planning services to support clients as they plan for the future. Hawthorn Bank is committed to community involvement and operates as an Equal Housing Lender and Member FDIC.

The Commercial Banking Relationship Manager is a full-time, on-site role based in the Kansas City Metropolitan Area. This role is responsible for developing, managing, and growing relationships with commercial clients, including small, mid-size, and larger businesses. Day-to-day activities include identifying client needs, recommending banking and lending solutions, managing loan portfolios, and coordinating cash management and treasury services. The Relationship Manager will prospect new business, prepare and present credit proposals, monitor account performance, and ensure adherence to regulatory and bank policies.

The role also involves collaborating with internal partners, participating in community and networking events, and providing ongoing service and guidance to help clients achieve their financial goals.

• Demonstrated expertise in Business Relationship Management, with a focus on commercial clients and long-term account growth.
• Knowledge of Cash Management and treasury services, including deposit, payment, and liquidity solutions for businesses.
• Strong Analytical Skills to assess financial statements, evaluate creditworthiness, and structure appropriate lending solutions.
• Solid background in Finance and Financial Services, preferably within commercial or community banking environments.
• Strong communication, negotiation, and interpersonal skills to build trust with diverse clients and internal stakeholders.
• Ability to work on-site, manage multiple priorities, and meet sales and portfolio performance goals responsibly.
• Bachelor’s degree in business, finance, economics, or a related field, or equivalent relevant experience.
• Prior experience in commercial banking, commercial lending, or business banking relationship management is highly beneficial.