Income Specialist - Wealth Operations

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Hourly: $19.00 - $24.50 (Amount based on relevant experience, skills, and competencies.)

The main purpose of this job is to support the accurate and timely processing of income-related transactions and account activity for client accounts. This includes monitoring, researching, reconciling, and posting income while ensuring accurate account maintenance, exception resolution, and compliance with established procedures.

• Monday
  - Friday 7:00 AM - 5:00 PM

• Monitor incoming wire and ach deposit accounts (DDA) for receipt of payments to ensure they are accurately applied to client accounts on a timely basis.
• Monitor and balance shadow accounts from the trust system to the custodian system. This includes resolving exceptions as noted daily.
• Generate and distribute past due payment reports to front office personnel to enable collection of funds due to client accounts.
• Reconcile non-depository asset records between tracking and trust systems, researching and resolving exceptions to ensure accurate account maintenance
• Execute vault deposit and withdrawal transactions, ensuring accurate processing and compliance with established procedures and controls
• Monitor income activity to ensure funds are accurately and timely posted to client accounts
• Monitor receipt of income payments and ensure funds are accurately applied to client accounts in a timely manner
• Track and escal missing or past due income to appropriate business partners to support timely collection and posting
• Communicate income-related status updates clearly with internal business partners and leadership
• Resolve identified exceptions to support accurate and timely client account updates
• Monitor and balance account records, research out-of-balance conditions, and resolve exceptions timely
• Monitor income exception reports and resolve discrepancies to support accurate account processing
• Post received income to client accounts in accordance with required timing and processing procedures
• Perform other duties as assigned

• Ability to recognize the critical impact of accurate processing and how it affects downstream processes
• Good analytical and critical thinking skills with ability to solve challenging issues and make decisions
• Ability to communicate with various levels of business partner leadership
• Ability to work independently, prioritize and perform varied assignments with frequent distractions
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and good…