Medical Receptionist Floater- KC Metro

Company Description

ARC Physical Therapy+ is a leading provider of physical, occupational, and hand therapy clinics across Kansas, Missouri, and Arkansas. With 20 years of service, we are committed to helping patients recover quickly and return to the activities they love. Our focus on expertise, individualized treatment, and patient education sets us apart as a catalyst of change in the marketplace.

As a Medical Receptionist at ARC Physical Therapy+, you will be the primary point of contact for all non‑clinical patient services. Your role will support smooth patient flow, administrative efficiency, and a positive first‑time experience for all patients. You may also provide backup support in multiple clinic locations as needed.

• Greet patients and provide exceptional customer service
• Coordinate patient care from initial check‑in to treatment and check‑out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal/financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and complete any other administrative duties as needed

• High school graduate or equivalent
• 1+ year of previous medical front office experience preferred
• Excellent telephone and customer service skills
• Proficiency in Word and Excel; experience with medical software preferred
• Availability and flexibility with work hours
• Strong attention to detail and time‑management skills
• Ability to work as part of a team and demonstrate a positive, energetic attitude

• Competitive salary
• Excellent benefits package including 401(k), health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• New graduate mentoring
• Continuing education
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

• Entry level

• Full‑time

• Health Care Provider

• Physical, Occupational and Speech Therapists