Pharmacy Manager - Store
Listed on 2026-01-04
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Healthcare
Pharmacy Technician, Pharmacy
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
JobPurpose And Summary
Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role‑model, demonstrating genuine care, and setting the bar for their pharmacy team. As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities.
Responsibilities- Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
- Overseeing the pharmacy team during bench shifts, strengthening pharmacy performance measures through effective coaching and consistent follow‑up
- Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
- Contributing to positive patient experiences by showing empathy and genuine care, coaching the team to do the same, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
- Proactively offering and delivering immunizations, identifying, engaging, and supporting Pharmacy Technicians to learn to immunize
- Supporting the effective management of pharmacy inventory with a focus on protecting cold chain products
- Conducting new Technician and Pharmacist onboarding, ensuring all trainees are on‑track for timely completion of required training and/or licensure
- Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations; escalating issues to the Rx DL as needed
- Partnering with the Store Manager to maintain a healthy talent pipeline of cross‑trained colleagues, ensuring timely completion of required training for licensure
- Overseeing Staff Pharmacists and District Support Pharmacists (where applicable), delivering annual performance reviews and closing gaps as needed
- Remaining flexible for both scheduling and business needs, including writing or delegating the pharmacy schedule
- Regularly reviewing business reporting for operational insights and developing action plans to close gaps (workflow, service, patient care, compliance)
- Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued and builds psychological safety by opening the door for feedback
- Maintaining relevant clinical and technical skills (company‑required trainings, CMEs) and seeking opportunities to expand knowledge
- Supporting access to care and improving patient outcomes through pharmacist‑delivered clinical care such as testing and prescribing services where permissible
- Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to support patient safety and a safe workplace
- Active Pharmacist License in the state where the Store is located
- Active National Provider Identifier (NPI)
- Not on the DEA Excluded Parties list
- 1–2 years of experience as a Pharmacist
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and Focus: concentrate on tasks, pivot quickly, confirm prescription information and label accuracy
- Customer Service and Team Orientation: look for ways to help people, respond appropriately to patient reactions
- Communication
Skills:
use verbal and written…
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