HousekeeperHouseperson

Benefits

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

The Housekeeper/Houseperson performs daily housekeeping procedures in all guest rooms and other public areas of Holiday Inn KCI and/or the Atwell Suites KCI in accordance with IHG standards to ensure areas are “Guest Ready” every day.

• Clean all corridors, elevators, guest rooms, and other public areas of the hotel.
• Deliver any requested housekeeping items or room supplies to guest rooms; restock room supplies upon guest departure or when requested.
• Remove and replace dirty linens upon guest departure or when requested.
• Realign furniture according to the prescribed layout; inspect and turn mattresses regularly.
• Respond to any guest queries and requests.
• Respond to calls for housekeeping problems promptly and courteously.
• Organize and restock the housekeeping cart at the end of each shift.
• Ensure confidentiality and security of guest rooms.
• Follow all company safety and security procedures.
• Report any maintenance issues, safety hazards, or damage to hotel property.

• Lead by example; encourage co-workers to always perform at the highest levels.
• Ask for feedback from supervisors; be open and willing to take directions and/or make changes to job performance as needed.
• Engage guests at all opportunities to build a level of comfort between the guest and our property, instilling a “Home Away From Home” comfort during their stay.
• Understand and respond to customer’s needs and ensure a high level of guest satisfaction.
• Other duties as assigned.

• 8-hour shift
• Day Shift
• Holidays
• Overtime
• Weekend availability