Director, Data Center Operations - North America

Director, Data Center Operations - North America

Join Lambda as the Director of Data Center Operations to lead and support large‑scale AI and high‑performance computing (HPC) infrastructure in all North American data centers. This senior role focuses on ensuring world‑class uptime, customer response, and scalability to meet rapidly growing AI infrastructure demands.

$220,000 - $330,000 per year

• Develop and execute the North American data center operations strategy aligned with AI infrastructure goals.
• Lead continuous improvement across facility operations, emphasizing sustainability, efficiency, and resilience.
• Partner with Engineering, Capacity Planning, and Infrastructure teams to forecast and support future AI and GPU‑based compute requirements.
• Oversee expansion projects, retrofits, and site selection.
• Lead a multi‑site operations team ensuring 24/7/365 reliability and SLA response.
• Establish standardized procedures, metrics, and best practices for preventive maintenance, incident management, and service delivery.
• Monitor operational KPIs including uptime, PUE, safety, and compliance.
• Implement automation and AI‑driven monitoring to optimize performance and predictive maintenance.
• Build, mentor, and scale a high‑performing team of managers, technicians, and engineers.
• Manage operating budgets, capital expenditures, and cost‑optimization initiatives.
• Oversee strategic vendor partnerships for power, cooling, maintenance, and critical infrastructure.
• Ensure compliance with environmental, safety, and industry regulations.
• Lead incident response and root‑cause analysis.

• 10+ years of experience in data center operations, with at least 7 years in a leadership role.
• Proven experience supporting AI, HPC, or cloud infrastructure at scale.
• Deep understanding of power and cooling systems, networking, capacity planning, and facility automation tools (DCIM, BMS).
• Strong track record of improving operational efficiency and managing relationships with data center providers.
• Preferred Bachelor’s degree in Engineering, Computer Science, or related field;
  Master’s preferred.
• Exceptional communication, cross‑functional collaboration, and stakeholder management skills.
• Willingness to travel up to 50% across North America.
/ul>Preferred Skills
• Experience with GPU clusters, AI infrastructure networking, and large‑scale storage systems.
• Familiarity with cloud‑scale operational practices (e.g., AWS, Google, Microsoft).
• Certifications such as CDCDP, CDCP, PMP, or PE.
About Lambda
• Founded in 2012; about 400 employees (2025) and growing fast.
• Generous cash & equity compensation and a 401(k) plan with 2% company match.
• Health, dental, vision coverage for you and dependents.
• Wellness and commuter stipends for select roles.
A Final Note

Applicants do not need to match all listed expectations; we welcome diverse backgrounds and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation, identity, genetic information, veteran status, citizenship, or any other protected class.

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