Incident Management Lead
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2025-12-18
Listing for:
Globe Telecom, Inc.
Full Time
position Listed on 2025-12-18
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
NCR - WGCtime type:
Full time posted on:
Posted 30+ Days Agojob requisition :
R
** Responsibilities:
**** 1. Incident Management Activities
*** Validates operational & technology risk incidents reported and reviews the details of the incident provided.
* Facilitates analysis on the root causes of incidents and coordinates with relevant stakeholders for investigation as necessary.
* Supports incident investigation by joining briefing and war rooms as needed.
* Liaises with different business units in understanding and remediating incidents to improve the overall risk health and control environment.
* Monitors committed action plans that will address incidents reported and propose process/control improvement as needed.
* Prepares reports for senior management and board committee presentation.
** 2. Governance, Reporting and Escalations
*** Assists in the preparation of reports on operational and technical risk incidents, issues and decisions to senior management on a regular basis.
*
* Qualifications:
*** Bachelor’s degree in Accounting, Finance, Economics, Statistics, Business with 2 or more years of solid work experience in the financial or fintech industry handling risk, data, incident management, and/or controls.
* Excellent interpersonal and communication skills
* Detail-oriented
* Independent and be able to work under pressure
* Good understanding of process management, internal controls and risk management
* High level of integrity and take ownership and accountability of results
** What We Offer
** Opportunity for career growth and development in the #1 Fin Tech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package locations:
NCR - WGCtime type:
Full time posted on:
Posted 30+ Days Ago locations:
NCR - WGCtime type:
Full time posted on:
Posted 30+ Days Ago
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