Technology Trainer

Join to apply for the Technology Trainer role at Clyde & Co

Location:

Kansas City

Role Details:
Non-Exempt (35 hours);
Hybrid – 2 days a week in office

Clyde & Co is seeking an experienced legal IT technology trainer, able to deliver training on legal applications nationally and internationally, including production of appropriate training documentation, training videos and e‑learning.

The role is highly proactive, making direct approaches to Project Managers, practice groups and working closely with the rest of the IT department.

• Deliver training for IT projects
• Design training programs aligned with business needs
• Deliver training using a variety of methods
• Respond appropriately to ad‑hoc training requests
• Identify training requirements across the user base
• Conduct weekly New Starter Inductions and scheduled training sessions
• Provide onsite training and support based on business needs
• Travel to other offices as required, which may include overnight stays
• Create and update user‑friendly supporting documentation, videos, manuals, cue cards, and quick reference guides
• Action requests received through the team inbox and Service Now
• Use the LMS to ensure training records are kept up to date

• 1–2 years of experience in an IT Trainer or equivalent role
• Excellent communication and reporting skills across all levels of the business
• Experience working on IT projects
• Advanced proficiency in Microsoft Office
• Experience with e‑Learning software, including Articulate 360
• Experience with AI video generators, such as Synthesia
• Familiarity with all aspects of the training lifecycle, including delivering bespoke applications training
• Experience delivering training in a legal or professional services environment
• Experience leading online learning events
• Flexibility and adaptability
• Ability to interpret requirements and seek clarification when needed
• Ability to quickly learn bespoke software and business processes
• Experience using a Learning Management System (LMS)
• Bilingual in French is a plus, but not required

• Hybrid Work Flexibility – Enjoy a perfect balance between remote and in‑office work.
• Generous Paid Time Off – Generous paid time off, holidays, plus an annual “wellbeing” day.
• Comprehensive Health Benefits – Medical, dental, and vision coverage for you and your family.
• Robust Disability Coverage – Comprehensive short‑term and enhanced long‑term disability plans.
• Referral Rewards – Earn generous bonuses for introducing talented colleagues to our team.
• Mentorship & Career Growth – Access strong mentorship, global training programs, and career development support.
• Engaging Culture – Participate in exciting social events, volunteer and community service initiatives, and professional development opportunities.
• Inclusive Parental Leave – Six months fully paid, for all parents regardless of gender or path to parenthood.

Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel.

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