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IT Support Lead: Elevate Service & Team

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: ESS Companies
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Lead: Elevate Service & Team Growth
A technology solutions provider in Kansas City is seeking an experienced IT Support Lead to oversee an IT support team. This role includes escalating complex technical issues, prioritizing tasks, and providing coaching to IT Support Specialists. The ideal candidate has 3–5 years of IT support experience and proficiency in Windows, macOS, and Microsoft 365. The position also focuses on improving support workflows and enhancing customer satisfaction through excellence in service delivery.
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