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Triage & Support Manager
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-01-12
Listing for:
LightEdge Solutions, Inc.
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, IT Project Manager
Job Description & How to Apply Below
A technology solutions provider in Kansas City is seeking a Triage & Support Manager to lead their support teams. This role includes responsibilities such as managing a 24x7 support team, overseeing incidents, and optimizing Service Now processes. The ideal candidate will have over 5 years of technical support experience, including at least 2 years in a management role, strong leadership skills, and a solid understanding of ITIL practices.
This position offers a dynamic work environment focused on teamwork and customer satisfaction.
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