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Triage & Support Lead — xIncident & ITIL Expert
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-01-13
Listing for:
Lightedge
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Consultant, Systems Analyst
Job Description & How to Apply Below
A leading IT services provider is seeking a Manager of Triage & Support in Kansas City, MO. This mid-senior level role involves leading support teams, ensuring seamless customer interactions, and driving process improvements. The ideal candidate has over 5 years of experience in technical support and management in an MSP or cloud environment. This full-time position offers an opportunity to impact change and enhance customer satisfaction while collaborating with various technical teams.
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