Collections Operations Lead
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-01-17
Listing for:
Globe Telecom, Inc.
Full Time
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
NCR - WGCtime type:
Full time posted on:
Posted Todayjob requisition :
R
● Resolves customer account inquiries and concerns via email and ticketing system, prioritizing timely resolution and maintaining a positive customer experience.
● Manages the full collections lifecycle for customers and stakeholders, ensuring adherence to GCash values and regulatory compliance.
● Collaborates effectively with the Fuse Collections Ops Team, Quality Assurance Team, Collections Agencies, Leadership, and other relevant teams to achieve collections goals.
● Proactively identifies and undertakes additional tasks such as customer outreach initiatives, to contribute to overall collections success.
** What We Offer
** Opportunity for career growth and development in the #1 Fin Tech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
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