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Technical Product Support Specialist

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Medallia, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Technical Writer
Salary/Wage Range or Industry Benchmark: 62000 - 82000 USD Yearly USD 62000.00 82000.00 YEAR
Job Description & How to Apply Below

Medallia, the leader in Experience Management, is seeking a Technical Support Advocate to deliver frontline technical support to Medallia admins, clients and partners using the Medallia Experience Cloud. You will resolve complex technical issues, contribute to knowledge bases, and collaborate with Professional Services, Product and Engineering to drive platform improvements.

Over the first 6 to 18 months you will build a strong foundation across the core product suite, with mentorship guiding

Our organisation is growing, and we are hiring a Technical Product Support Specialist in Kansas City, MO, United States.

We are seeking a motivated Technical Product Support Specialist to join Medallia, Inc. in Kansas City, MO, United States.

Consider building your career as a Technical Product Support Specialist at Medallia, Inc.

The Technical Product Support Specialist position in the IT & Technology field is open for applications.

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