Senior CSM & AI Adoption Leader Premier Accounts
Listed on 2026-10-07
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IT/Tech
Relativity is seeking a Lead Customer Success Manager to own Premier-Tier outcomes, guide AI adoption, and scale a high-impact CSM team. You’ll manage strategic relationships with GCs and senior partners, coordinate cross-functional teams, and drive executive-level business reviews.
You’ll shape AI-governed workflows, develop repeatable playbooks, and mentor peers to raise the standard of customer success across Premier accounts. This role combines strategic leadership with hands-on delivery.
This opportunity is for the Senior CSM & AI Adoption Leader for Premier Accounts role at Relativity.
All applications are reviewed carefully by our team.
The position is based in Kansas City, MO, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 100..
We aim to respond to suitable candidates as soon as possible.
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