Mission-Critical Tier-1 Help Desk Specialist
Listed on 2026-10-08
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Leidos is seeking a Help Desk Support Representative to serve as the initial point of contact for IT-related problems, delivering Tier 1 support via phone and online channels. The role includes troubleshooting, escalation, and documenting outages while maintaining daily ticket workflows.
Candidates should hold a GED, be a U.S. citizen with DoD Secret clearance or the ability to obtain, and possess DoD 8570 IAT II certifications. Evening and weekend shifts are required.
We are seeking a motivated Mission-Critical Tier-1 Help Desk Specialist to join Koitecc Solutions in Kansas City, MO, United States.
We have an opening for a Mission-Critical Tier-1 Help Desk Specialist in Kansas City, MO, United States within Management & Operations, IT & Technology.
This role, Mission-Critical Tier-1 Help Desk Specialist at Koitecc Solutions, could be your next career step.
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