Systems Administrator

Gilmore & Bell, P.C., one of the leading public finance law firms in the United States, is seeking a Systems Administrator to join the team in our Kansas City office.

• We offer a friendly, relaxed and collaborative office environment which embraces the use of technology to deliver exceptional service to clients.
• We currently offer employees the flexibility to work in a hybrid work structure and provide the appropriate equipment to do so. Working in the office is expected more frequently while employees become familiar with the firm, learn new concepts, and meet new colleagues.
• Our Kansas City office is located in the vibrant Crown Center area close to shopping, restaurants, and bus/street car routes
• We offer a generous benefits package including 401(k) match, profit sharing, paid parental leave, and domestic partner coverage.

• Administer Microsoft 365, including Exchange Online, SharePoint, One Drive, Teams, Entra , and Intune, from user requests and troubleshooting through configuration changes and improvements.
• Partner with the Security Engineer on Conditional Access, MFA, vulnerability remediation, and log retention.
• Manage device provisioning and compliance with Intune and Windows Autopilot.
• Administer RMM/patch management, including patch deployment rings, monitoring, and remediation of failed patches.
• Maintain software inventory and license management across our SaaS platforms.
• Administer our phone and video conferencing platform, handle email archive requests, and support other business systems as assigned.
• Help administer the firm’s enterprise AI platform, including user access, integrations, and security settings, in partnership with our Operations team.
• Verify backup coverage, review backup results, and run periodic restore tests.
• Look for ways to use what we already own more effectively, and bring well-reasoned recommendations to the IT Director.

• Serve as Tier 2 escalation for the Support Specialist, and share Tier 1 coverage during peaks.
• Support colleagues in all offices and remote locations, with occasional travel to other firm offices.
• Participate in a rotating after-hours on-call schedule for general user support, typically one week per month.
• Write and maintain runbooks, configuration documentation, and user-facing how-to articles.

This is a role for an experienced generalist who likes owning systems end to end, notices what could work better, and follows through. Your work is visible, your recommendations get acted on, and you will be relied on to document what you build so others can cover for you. The firm supports ongoing training and professional development, and we expect you to keep learning.

• 5+ years of systems administration experience in a business environment, including meaningful hands‑on responsibility for Microsoft 365 and Entra .
• Experience with Intune or another modern device management platform, and with an RMM or patch management tool.
• Comfort with Power Shell or similar scripting for administration and automation.
• Strong troubleshooting instincts and a habit of documenting what you fix.
• Clear, patient communication with non-technical colleagues, in person and in writing.
• Sound judgment with confidential information. Experience in a law firm or other professional services environment is a plus.

We value demonstrated ability over credentials. Certifications are welcome but not required.