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Phone-First Help Desk Technician: Windows & Support

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Integrity IT Solutions
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Phone-First Help Desk Technician: Windows & 365 Support

Integrity IT Solutions, based in Union Station, Kansas City, MO, seeks a full-time on-site Technical Support specialist. The role focuses on answering support calls, diagnosing issues, and guiding clients through solutions over the phone.

You will work with Windows desktops, Microsoft 365, email, printers, and connectivity while documenting work and escalating when needed. The position emphasizes professionalism, ownership, and strong communication as part of a collaborative team.

The Phone-First Help Desk Technician:
Windows & 365 Support role at Integrity IT Solutions is now open for applications in Kansas City, MO, United States.

We invite applications for the Phone-First Help Desk Technician:
Windows & 365 Support position located in Kansas City, MO, United States.

The following opening is for a Phone-First Help Desk Technician:
Windows & 365 Support with Integrity IT Solutions.

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