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SaaS Client Care Advisor — Tech Support Expert

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: PureCars
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Pure Cars, a leader in automotive marketing, is seeking a Client Care Advisor to provide expert technical support for Auto Alert products across phone, email, and chat channels. You will triage, document, and resolve inquiries, aiming for one-call resolution whenever possible while escalations are handled per standard procedures.

You will leverage product knowledge and independent judgment to diagnose issues, guide customers to training resources, and maintain detailed Salesforce records.

We invite applications for the SaaS Client Care Advisor — Tech Support Expert position located in Kansas City, MO, United States.

This posting is for the SaaS Client Care Advisor — Tech Support Expert role at Pure Cars, based in Kansas City, MO, United States.

We are looking to fill the SaaS Client Care Advisor — Tech Support Expert position at Pure Cars in Kansas City, MO, United States.

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