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Mission-Critical Enterprise Service Desk – Tier 1 IT

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Piper Companies
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Zachary Piper Solutions in Kansas City, MO is seeking an Enterprise Service Desk technician to provide Tier 1 support for a government IT and cybersecurity program. The role focuses on resolving end-user issues within a global enterprise network environment and requires a Secret clearance.

Responsibilities include troubleshooting hardware, software, Outlook, Office, printers, mobile devices, and VTC, plus documenting and escalating incidents while delivering strong customer service.

We have an opening for a Mission-Critical Enterprise Service Desk – Tier 1 IT in Kansas City, MO, United States within IT & Technology.

We are seeking a motivated Mission-Critical Enterprise Service Desk – Tier 1 IT to join Piper Companies in Kansas City, MO, United States.

Consider building your career as a Mission-Critical Enterprise Service Desk – Tier 1 IT at Piper Companies.

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