IT Service Desk Specialist
Listed on 2026-10-13
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Imperial PFS is seeking a Service Desk technical support analyst to act as the central point of contact for IT requests and problems. The role repairs level 1 and some level 2 issues and escalates others to higher levels of support.
Responsibilities include logging and prioritizing tickets, resolving connectivity and software issues, and maintaining documentation and knowledge bases for self-help. Strong communication is essential to ensure customer satisfaction.
We invite applications for the IT Service Desk Specialist position located in Kansas City, MO, United States.
For the IT Service Desk Specialist position at Imperial PFS, we are reviewing applications now.
Step into the IT Service Desk Specialist role at Imperial PFS in Kansas City, MO, United States and grow with us.
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