First-Response IT Support Specialist
Listed on 2026-10-13
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Lightedge seeks a Triage Technician to be the first responder for customer requests and system alerts. You will communicate via phone and tickets, route escalations, and monitor multiple environments to ensure timely incident handling.
The role emphasizes empathy, urgency, and teamwork, with clear escalation paths to engineers and a strong focus on delivering outstanding customer experience.
This role, First-Response IT Support Specialist at Lightedge, could be your next career step.
As a First-Response IT Support Specialist, you will play an important part at Lightedge in Kansas City, MO, United States.
We invite applications for the First-Response IT Support Specialist position located in Kansas City, MO, United States.
The following opening is for a First-Response IT Support Specialist with Lightedge.
Our organisation is growing, and we are hiring a First-Response IT Support Specialist in Kansas City, MO, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).